Your Quick Guide to Common Queries
At The Roman Culture, we strive to provide our customers with exceptional service and support. Here are answers to some frequently asked questions to assist you in navigating our products, services, and policies. If you require further assistance, please don't hesitate to reach out to our dedicated customer support team.
Where is TRC founded?
We are two partners, Nick and Victor. Nick is based in Prague, Czech Republic; and Victor in Zagreb, Croatia.
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We are biologically old enough to know what works in the cycling industry owing to our experiences of working with some of the renowned brands in our careers. And our cycling legs are young enough (or so we like to believe) to still have a say in deciding what works and what doesn’t.
Where are TRC products manufactured?
Over the years, we have been privileged enough to have some great contacts with the designers and factories in Europe (especially in Italy, Romania, and Germany), and Asia (Hongkong, Taiwan, China, Cambodia, and Vietnam).
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In business, we do not rely on relationships at the cost of product innovation. We are as ruthless as one can get to push the factories to the highest standards of production methods and quality controls.
Where does our money come from?
We wish we had enough! Nevertheless, we have been blessed with some awesome friends (rich friends, we must say!) in India and South Korea who are our primary investors. Our investors are also highly connected individuals in the cycling industry which only helps us to move around the corners faster and with more efficiency.
Where do the products ship from?
Due to our Investors’ geographic locations, we have warehouses in South Korea and India for now. Soon, we are also setting up stockist points in UAE, Taiwan, and the Czech Republic.
How do you reach us?
info@theromanculture.com (Remember we are biologically old? Please allow us 72 hours before we get back to you.)